Privacy Policy

Privacy Policy

Last Updated: January 2025
Website: https://purelypetal.shop/
Email: sunnypasi07@gmail.com
WhatsApp Support: 86520 59787

At Purely Petal, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and secure the data you share with us while using our website and services.

1. Information We Collect

We collect information in the following ways:

a) Personal Information

When you place an order or contact us, we may collect:

  • Your Name

  • Phone Number

  • Email Address

  • Billing & Shipping Address

b) Payment Information

We do not store your card or UPI details.
All payments are processed securely through trusted payment gateways.

c) Device & Website Usage Data

We may collect:

  • IP Address

  • Browser Type

  • Device Information

  • Website Interaction Analytics
    This helps us improve user experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order updates & shipping information

  • Provide customer support

  • Improve website performance and quality

  • Notify you about offers, promotions & updates (optional)

We do not sell, rent, or trade your personal information to third parties.

3. Cookies

Our website uses cookies to:

  • Enable shopping cart functions

  • Remember your preferences

  • Improve your browsing experience

You can disable cookies in browser settings, but some features may not work correctly.

4. Sharing of Information

Your information may only be shared with trusted third parties such as:

  • Payment Gateways (to process payments)

  • Courier/Delivery Partners (to deliver your order)

  • Customer Support Tools

We do not share your information for marketing by third parties.

5. Data Security

We use industry-standard security measures to protect your information.
However, no online platform is completely risk-free.
By using our website, you understand and agree to this.

6. Links to Other Websites

Our site may contain links to external websites.
We are not responsible for their privacy practices.
Please review their policies separately.

7. SMS, WhatsApp & Email Communication

By providing your contact information, you agree to receive:

  • Order confirmation updates

  • Delivery tracking messages

  • Customer support messages

  • Offers & promotional communication (optional)

You may unsubscribe anytime.

8. Children’s Privacy

Purely Petal does not knowingly collect information from individuals under 18 years of age.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Revisions will be posted on this page with an updated date.

10. Contact Us

For questions regarding this Privacy Policy or your data, contact us at:

📩 Email: sunnypasi07@gmail.com
📞 WhatsApp Support: 86520 59787
🌐 Website: https://purelypetal.shop/